Contacts
Write to us if you have questions about the site, server data, API, account, or content rights.
General inquiries
For general questions, suggestions, and feedback:
Email: hi@minecraftservershq.com
Support
If you have technical issues, questions about your account, the API, data removal, or monitoring:
Support: support@minecraftservershq.com
To help us review the request faster, include:
- the URL of the page involved;
- the server address, if the question is about a specific server;
- a short description of the issue;
- a screenshot or error text, if available.
DMCA and copyright questions
If you believe that content on the site infringes your copyrights, send a request to the support address with the subject DMCA.
Please include:
- the URL of the page with the alleged infringement;
- a description of the material whose rights are infringed;
- confirmation that you are the rights holder or authorized to act on their behalf;
- a contact address for our response.
Server owners
If you are a Minecraft server owner and want to:
- correct information;
- remove a server;
- claim management rights for a server page,
- report an incorrect version, plugins, country, or address,
contact us via the support email.
Response time
We usually respond within 1-3 business days. Complex cases involving server ownership, API logs, or DMCA may take longer.